Terms of Service
Last Updated October 21, 2025
PLEASE READ THIS DOCUMENT CAREFULLY AS IT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU.
THESE TERMS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS.
OVERVIEW
Karam MD Skin ( “we”, “us” and “our”) operates this website hosted by Shopify Inc. on its e-commerce platform. These Terms of Service and our Privacy Policy, which is incorporate here in whole by reference, govern your access and use of this website (“Site”) and all information, tools and services available (together with the Site, collectively as “Services”) to the user (“you” or “your”) here. These Terms of Service (“Terms of Service” or “Terms”) apply to all users of the Services, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
By using our Services such as browsing the Site or purchasing something from us, you agree to be bound by these Terms and all applicable laws and regulations in connection with your use of the Services. If you do not agree to be bound by the Terms, then you may not access the Site or use any Services.
The Services are offered and available to users who are 18 years of age or older. By using the Services, you represent and warrant that you meet the foregoing requirement and can form a legally binding contract with us under applicable law.
Any new services, features, or tools which are added to the Services or the store after the Last Updated date of these Terms shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our Site. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
SECTION 1 – ACCOUNT REGISTRATIONYou may browse through our Site freely, but to use certain of our Services you are required to register a user account. Users must be at least 18 years of age to create an account. By registering an account with us, you represent that you are at least 18 years of age. You further represent that the information that you provide account registration is accurate and complete. We may terminate an account that has inaccurate, incomplete, or obsolete information.
You may not use as a username the name of another person or entity or that is not lawfully available for use, or one that is subject to any rights of another, such as an identical or substantially similar name or trademark, without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene.
You agree that you must take all steps to keep your username and password confidential, which may include restricting access to your computer and/or account. You may not share your account or your account credentials with a third party. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.
SECTION 2 – ORDERS; PRICES
Products and services offered on this site are available while supplies last. All prices displayed in our Services do not include applicable taxes, duties, or shipping and handling fees. These will be added when you check out. We reserve the right to discontinue or change the descriptions and prices on products and services offered through our Services without prior notice and without incurring any obligation to you.
Your receipt of an order confirmation from us or a third party payment processing service such as PayPal, does not constitute our acceptance of an order. We reserve the right to accept or decline your order, or any portion thereof at any time after receipt of your order, even after your receipt of an order confirmation, for any reason. We also reserve the right to limit the order quantity on any item and to refuse service to any customer without prior notification. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
We shall not be responsible for any typographical errors, inaccuracies or omissions that may relate to product description and availability and reserve the right to correct any errors, inaccuracies, or omissions. In the event that a product or service is listed at an incorrect price due to a typographical error, we shall have the right to refuse or cancel orders placed for the product or service listed at the incorrect price, regardless of whether the order has been confirmed and your credit card or other payment method has been charged. If your credit card or other payment method has already been charged for the purchase and your order is canceled, we shall promptly issue a credit to your credit card account or other payment method in the amount of the incorrect price.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account if you have created one and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
The risk of loss and title for all products purchased by you and shipped by us pass to you upon delivery to the carrier for shipment.
SECTION 3 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 4 – SUBSCRIPTIONS
We offer paid subscription plans for certain of our products (“Subscriptions”). From time to time, we may offer different Subscription Plans, including special promotions at our sole discretion.
- Billing Cycle. A valid payment method, for example a credit card, is required to process the payment for your subscription. You be billed in advance on a recurring basis based on the purchasing interval you choose (“Billing Cycle”). You are required to create an account with us and shall provide us with accurate and complete billing information including full name, address, state, zip code, telephone number, and a valid payment method information. By submitting such payment information, you automatically authorize us to charge all Subscription fees incurred through your account to any such payment instruments.
Should automatic billing fail to occur for any reason, we will notify you of such failure at the email you provided at account registration with instructions for you to proceed with manual payment. Failure to follow the instructions to tender timely payment may result in the suspension of the Service.
- Renewal. Your Subscription will automatically renew for the same duration (30 days or 45 days at your choice) and under the same terms and conditions unless you cancel it prior to the renewal date. You may cancel your Subscription renewal either through your online account management page or by contacting [us/our customer support team].
[Renewal Notifications: You will receive reminders before your trial ends and prior to your subscription renewal.] By continuing your subscription and not taking steps to cancel prior to the expiration of the current term, you agree to the renewal terms outlined here.
- Changes in Fees. We reserve the right to adjust the fees for our Subscriptions periodically, and such changes will become effective at the end of the then-current Billing Cycle. You will receive prior written notice of any changes in fees prior to the new fees becoming effective. The notice will be sent to the email with which you registered your account. Your continued use of the Service after the fee change becoming effective constitutes your agreement to pay the new fee amount.
- [Free Trials. We may offer a free trial of a Subscription for a limited period of time (“Free Trial”). You will need to register a user account to participate in a Free Trial. When you sign up for a Free Trial, you will be asked to enter your billing information, but you will not be charged for a Subscription until the expiration of the Free Trial.
If you have not cancelled your Subscription by the last day of the Free Trial, we will automatically charge the fees to the billing method you provided. The fees charged will correspond to the Subscription that was the subject of the Free Trial. We reserve the right to modify the terms and conditions of the Free Trial offer or to cancel the offer at any time at our sole discretion.]
SECTION 4 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. While we strive to provide correct, timely and complete information on the Site, we are not responsible if information made available on this Site is not accurate, complete or current. Any reliance on the material on this site is at your own risk.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. Due to the variability of device displays, we cannot guarantee that your computer monitor's display of any color will be accurate.
This Site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this Site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our Site.
SECTION 4 - ERRORS, INACCURACIES AND OMISSIONS
Although we do our best to ensure the accuracy of the information on the Site or the Service, occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order and received an order confirmation).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 5 - PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this Site is void where prohibited.
We do not guarantee that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - RETURNS
For details on how to return a purchased product, please see our separately posted Returns Policy, which is incorporated into these Terms by reference.
SECTION 7 – THIRD PARTY TOOLS
For your convenience, we may provide you with access to third-party tools from time to time. We are not responsible for the functionality or the availability of these third-party tools. We do not monitor and have no control or input into how these tools work. You agree that your use of any third party tool is entirely voluntary and at your own risk.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third parties. The availability of these third-party materials does not constitute our endorsement or approval of these materials.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.
We are not liable for any harm or damage related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 - USER SUBMISSIONS
If you send creative ideas, suggestions, proposals, plans, comments, feedback, or other materials to us, whether at our request or at your own initiative, by any means (online, by email, by postal mail, or otherwise) (collectively, 'Submissions'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any Submission that you forward to us. We are and shall be under no obligation (1) to maintain any Submission in confidence; (2) to pay compensation for any Submissions; or (3) to respond to any Submissions.
You agree that your Submissions will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your Submissions will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Submission. You are solely responsible for any Submission you make and their accuracy. We take no responsibility and assume no liability for any Submissions posted by you or any third party.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property rights or these Terms of Service.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the Site is governed by our Privacy Policy. To view our Privacy Policy.
SECTION 11 - PROHIBITED USES
In addition to other prohibitions as set forth in these Terms, you are prohibited from using the Ssite or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 12 - DISCLAIMER OF WARRANTIES
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
SECTION 13 - LIMITATIONS OF LIABILITY
IN NO CASE SHALL KARAM MD SKIN, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, INTERNS, SUPPLIERS, SERVICE PROVIDERS OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICE OR ANY PRODUCTS PROCURED USING THE SERVICE, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICE OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICE OR ANY CONTENT OR PRODUCT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICE, EVEN IF ADVISED OF THEIR POSSIBILITY. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING OR THE PRICE YOU PAID FOR THE PRODUCT(S) PURCHASED, WHICHEVER IS GREATER. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES OR JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Karam MD Skin and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your use of the Site, including any breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by us or when you delete your account.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may suspend or delete your account at our sole discretion. We also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 - DISPUTE RESOLUTION BY ARBITRATION
If we fail to resolve any disputes amicably, you and Karam MD Skin agree to submit our disputes arising out of or relating in any way to your use of the Site or Services to exclusively to be resolved through binding and final individual arbitration instead of through court proceedings, except in these limited circumstances: either you or Karam MD Skin may elect to have a claim heard in small claims court (at any time prior to the appointment of an arbitrator) if the claim is within the jurisdiction of that court and it remains in that court and is not removed or appealed to a court of general jurisdiction.
Either you or Karam MD Skin may start arbitration proceedings by written notice requesting arbitration and describing the claim. You agree that the Federal Arbitration Act and federal arbitration law apply to these Terms. However, the arbitrator and not any federal, state, or local court or agency, shall have the exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of these Terms including, but not limited to, a claim that all or any part of these Terms is void or voidable.
The dispute will be arbitrated by a single neutral arbitrator mutually agreeable to both of us. If we cannot agree, after conferring in good faith, on the selection of an arbitrator within 30 days of the date that the request for arbitration was received by Karam MD Skin or sent by Karam MD Skin, whichever is later, the dispute will be administered by the American Arbitration Association (“AAA”) under its applicable rules. If AAA is unable or unwilling to administer the arbitration consistent with this Dispute Resolution and Arbitration Agreement, the parties shall confer in good faith in an effort to agree on an alternative arbitration administrator that will administer the arbitration consistent with this Dispute Resolution and Arbitration Agreement. If the parties cannot agree, you and we will jointly petition a court of competent jurisdiction to appoint an arbitration administrator that will administer the arbitration consistent with this Dispute Resolution and Arbitration Agreement. The arbitration shall take place in person at a mutually agreed upon location, or if such a location cannot be agreed upon, then virtually by videoconference.
Unless we agree to use a different set of rules, the arbitrator will apply the applicable AAA arbitration rules (or the applicable rules of the arbitration administrator as set forth above), as modified by this Dispute Resolution and Arbitration Agreement. The AAA rules are available at: https://www.adr.org/ or by calling 800-778-7879. The arbitrator's decision in any such arbitration will be final and binding upon the parties to the proceeding and shall have no preclusive or binding effect in any proceeding involving different parties. The arbitration award may be enforced in any court of competent jurisdiction. You and Karam MD Skin agree that the arbitration proceedings will be kept confidential and that the existence of the proceeding and any element of it (including, without limitation, any pleadings, briefs or other documents submitted or exchanged and any testimony or other oral submissions and awards) will not be disclosed beyond the arbitration proceedings, except as may lawfully be required in judicial proceedings relating to the arbitration, by applicable disclosure rules and regulations of securities regulatory authorities or other governmental agencies, or as specifically permitted by state law.
The AAA rules (or the applicable rules of the arbitration administrator as set forth above) shall govern the allocation of fees. The arbitrator may award fees and costs to a party if they determine that the claims and/or proceeding is frivolous or brought for an improper purpose or for the purpose of harassment. The arbitrator shall apply Federal Rule of Civil Procedure 68 after entering the award. The arbitrator shall apply the Terms just as a court would. The arbitrator shall issue a detailed ruling that includes the essential findings of fact and conclusions of law upon which the award is based. An arbitrator may award on an individual basis any relief that would be available in a court, including injunctive or declaratory relief, attorneys’ fees, and costs.
YOU AND WE AGREE THAT THE ARBITRATOR MAY ONLY AWARD RELIEF (INCLUDING DECLARATORY AND INJUNCTIVE RELIEF) IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF WARRANTED BY THAT PARTY’S INDIVIDUAL CLAIM. THE ARBITRATOR MAY NOT AWARD RELIEF FOR OR AGAINST ANYONE THAT IS NOT A PARTY TO THE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS AND MAY NOT PRESIDE OVER ANY FORM OF CLASS, COLLECTIVE, JOINT, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. ANY ARBITRATION SHALL BE CONDUCTED AND DECIDED ON AN INDIVIDUAL BASIS. CLASS ACTION OR ARBITRATION, OR ANY OTHER FORM OF REPRESENTATIVE ACTION, IS EXPRESSLY WAIVED AND PROHIBITED. YOU AND WE AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE ARBITRATED OR LITIGATED ON A CLASS, COLLECTIVE, JOINT, OR CONSOLIDATED BASIS OR IN A REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC (SUCH AS A PRIVATE ATTORNEY GENERAL OR IN CONNECTION WITH A REQUEST FOR PUBLIC INJUNCTIVE RELIEF). THIS WAIVER OF CLASS ACTIONS AND COLLECTIVE RELIEF IS AN ESSENTIAL PART OF THE DISPUTE RESOLUTION AND ARBITRATION AGREEMENT; IF IT IS DEEMED INVALID OR UNENFORCEABLE WITH RESPECT TO A PARTICULAR CLAIM OR REQUEST FOR RELIEF (SUCH AS A REQUEST FOR PUBLIC INJUNCTIVE RELIEF), AND ALL APPEALS OF THAT DECISION ARE EXHAUSTED OR IT IS OTHERWISE FINAL, THEN THAT CLAIM OR REQUEST FOR RELIEF SHALL PROCEED IN A COURT OF COMPETENT JURISDICTION BUT BE STAYED PENDING ARBITRATION OF ALL REMAINING CLAIMS AND REQUESTS FOR RELIEF.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE PARTIES WAIVE THE RIGHT TO A JURY TRIAL.
This Dispute Resolution and Arbitration Agreement shall survive termination of these Terms.
SECTION 18 - ENTIRE AGREEMENT
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 19 – WAIVER
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
SECTION 20 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of of the State of California.
SECTION 21 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. The updated terms are effective when posted. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 22 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at customerservice@karammdskin.com.